Christine_estey95
May 13, 2026
"Dispute was handled faster than I thought"
I noticed a random charge on my card and filed a dispute, expecting it to be a whole hassle, actually, it ended up being painless. chase kept me updated along the way, and the money was back on my account quicker than I figured it would be.
hello_denise077
May 04, 2026
"I’ve been using the mobile app it’s..."
I’ve been using the mobile app it’s been smooth. No real hassle getting around, which is nice because I don’t always have the patience to figure out clunky apps. It just kind of works, and that’s really all I needed.
sean.Garber
April 30, 2026
"Literally So Many Random Fees"
I keep noticing extra fees popping up, and they literally just keep adding up. it’s getting frustrating.
"Chase flagged a weird charge on my card..."
Chase flagged a weird charge on my card really fast, which I definitely appreciated. Getting the card unlocked took longer than I expected, though I get why they’re extra careful. The security feels solid overall, even if it can be a little annoying in the moment...
MichaelLipp_00
February 20, 2026
"I’ve been using the online banking it’s..."
I’ve been using the online banking it’s been smooth so far. No issues or headaches yet.
AnaHurwitz
January 27, 2026
"I’ve been using it for payments and..."
I’ve been using it for payments and transfers between my accounts, and so far everything has gone through fast. I always get a little nervous waiting for money to move, so it’s reassuring not seeing any weird delays. Overall, I’m happy with how smoothly it’s been working.
MartyHamilton
January 20, 2026
"Chase support was a bit frustrating"
I had to call Chase support twice to sort out an issue with my card. The first person I talked to didn’t really seem to help much, which was annoying, especially after waiting a while to get through. The second rep did fix it fairly quickly, so at least it got handled in the end. Still, the long wait and having to call back made the whole thing feel more frustrating than it needed to be. Not the worst experience, but I wouldn’t call it good either
"The rewards have actually been worth it"
I’ve been using my Chase card mostly for groceries and travel, the points have added up faster than I thought they would. I also ended up using the trip insurance once when my flight got delayed, so that was a nice surprise. Overall, I’m happy with it so far
"About what I hoped for, maybe a little better"
I stopped by expecting just a quick, simple visit, and that’s pretty much what I got. The staff were friendly and helped me without any hassle, and the ATM worked fine with no issues. Nothing fancy, but it met my expectations and made the errand easy.
juanitamcqueen0386
December 09, 2025
"As someone who’s routine about..."
As someone who’s routine about checking my money and paying my card on time, I appreciate that chase.com just works when I need it. I mostly use it to check my balance or make a payment, and the login has been solid for me whether it’s late at night or I’m using my phone browser. It doesn’t randomly kick me out or make me reset things constantly, which is a relief. It’s simple, steady, and reliable — exactly what I want from a banking site.
